Privacy policy

Privacy Policy

Last updated: June 20, 2025

This Privacy Policy describes how GZen (operated by Glowzenz.com) ("the Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from glowzenz.com (the "Site").

Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Personal Information: This includes your name, billing address, shipping address, payment information, email address, and phone number. This is collected when you place an order.
  • Device Information: This includes information about your web browser, IP address, and time zone. This is collected automatically using cookies and other tracking technologies when you access our Site.

How We Use Your Personal Information

We use the Personal Information we collect to fulfill any orders placed through the Site. This includes:

  • Processing your payment information.
  • Arranging for shipping and providing you with invoices and/or order confirmations.
  • Communicating with you about your order.
  • Screening our orders for potential risk or fraud.
  • Providing you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations or to otherwise protect our rights.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below: